Other Issues

How to Reactivate a Terminated Employee?
Reactivating a former employee restores their access to Reflektive and r...
Managing HRIS Sync Pauses and Resumptions in Reflekive: Admin Guide & Support Workflow
In Reflekive, administrators do not have a self-service toggle or button...
How to Fix an HRIS Sync Error: Duplicate Email
Automated HRIS syncs require every employee record to have a unique iden...
Troubleshooting HRIS Feed Warning: "Manager '[Email]' is not a valid user"
When syncing employee data into Reflektive, you may see this warning:[Wa...
HRIS Sync: Duplicate email ID.
↳ Error Messages:[process_users_crashed] PG::UniqueViolation: ERROR: dup...
HRIS Sync: Date Format incorrect.
↳ Error Messages:[parse_and_validate_static_org_csv_crashed] [Error] Hir...
HRIS Sync: Already a Manager.
↳ Error Messages:[assign_managers_crashed] Employee A is already a prim...
HRIS Sync: Too many terminations
↳ Error Messages:[check_terminations_crashed] Too Many Terminations; abo...
HRIS Sync: Manager - Direct report cyclical error
↳ Error Messages:1. Employee A is already below Employee B in your sync ...
HRIS Sync: UUID Error Message.
↳ Error Messages:[parse_and_validate_static_org_csv_crashed] [Error] Ext...
Reflektive login method
If you have an active account in the system, then follow the steps below...
Troubleshooting Slack Guide
Reflektive Real-Time Feedback offers a full two-way int...