↳ Error Messages:

1. [parse_and_validate_static_org_csv_crashed] [Error] Hire date — invalid values in rows: 786, 849, 1108, 1109

Your HRIS data sync stops because dates are formatted incorrectly.

Reflektive requires Hire Date or Termination Date to be in the MM/DD/YYYY format (e.g., 04/25/2026). If your HRIS sends dates like DD/MM/YYYY or YYYY-MM-DD, Reflektive automatically blocks the sync to prevent data errors.

How to fix it:

1. Log in to your HRIS 
2. Go to your Reflektive export/sync settings.
3. Update the Hire Date or Termination Date fields to MM/DD/YYYY.
4. Save and run the sync again.

Note: This has to be changed in the HRIS app on the customer's end.