↳ Error Messages:
- [process_users_crashed] PG::UniqueViolation: ERROR: duplicate key value violates unique constraint "index_users_on_email" DETAIL: Key (email)=(Employee1@reflektive.com) already exists.
When adding or updating a user, you might see an error saying their email is already in use.
Why It Happens
Reflektive doesn't allow two accounts to use the exact same email. This happens when:
Reusing an Email: A new employee is given an email address that used to belong to a former employee.
To resolve this issue, avoid using the exact same email address for a new employee. Instead, add a number to the email address to make it unique.
Example: Change Employee1@reflektive.com to Employee1_1@reflektive.com