↳ Error Messages:
[check_terminations_crashed] Too Many Terminations; about 51.61% users will be terminated
Mass deactivations wipe out user access, reporting structures, and performance history. A sudden 50% drop is almost always caused by a file mistake—not real terminations. Pausing the sync keeps your data safe.
What usually triggers the pause?
If key fields like Name, Email, or UUID are missing from your export file, the system assumes those users are gone.
An interrupted upload or partial file.
Renaming columns in your HRIS without updating your Reflektive mapping.
Check your export file: Make sure required columns (Name, Email, UUID) are present.
Contact Support:
If it was a file error: Upload a fixed file to resume syncing.
If the terminations are real: Let us know so we can manually approve the update.