What are all the email notifications that can be toggled on/off for our customer?

Personal Employee Settings

Employees are able to toggle on/off certain email subscription under their profile settings:

At the top right of the screen, click the 3 dots then Settings > Manage Email Preferences

Self

  • Weekly Recognition Summary
  • Real-Time Feedback
    • When you receive recognition
    • When someone comments on your recognition
    • When someone comments on recognition you've given
    • When you receive feedback notes
    • When someone responds to your comment
    • When you have not responded to a feedback request
  • Goals
    • When new goals are added for you
    • When your goals are edited
    • When someone comments on your goals
    • When your goals are deleted
    • When your goals are archived
    • When new group goals are added for you
    • When your group goals are edited
    • When your group goals are archived
    • When someone comments on your group goal
    • When your group goals are deleted
  • Convos
    • Day before 1:1 reminder
    • Day of 1:1 reminder  
  • Your Team's Recognition
    • When your Direct Reports receive recognition
  • Direct Reports' Goals
    • When new goals are added for your Direct Reports
    • When your Direct Reports' goals are edited
    • When your Direct Reports' goals are commented on
    • When your Direct Reports' goals are deleted
    • When your Direct Reports' goals are archived

Toggles In Matrix

These flags are set and controlled by Reflektive admins through the Matrix

Company Settings

If employee has “Action”s due an email notification will be sent

  • user_insights_email_notifications

To enable email notifications for conversations

  • conversations_email_notifications

Goals & Polls Settings

This will send an email to all non-responders to the poll question in either the plug-in or email

  • poll_email_non_responder

If a goal is cascaded to an employee, the employee will get an email

  • cf_goals_cascading_create_email_recipient

If a goal is cascaded to an employee, the employee’s manager will get an email

  • cf_goals_cascading_create_email_manager

As an individual (non-manager) when email is archived, you get an email confirmation

  • allow_individual_goal_archive_email_notification

When group goal is created, everyone assigned to the group goal will receive an email

  • allow_group_goal_create_email_notification

When group goal is updated, everyone in assigned to group goal will receive an email

  • allow_group_goal_update_email_notification

When group goal is archived, everyone in assigned to group goal will receive an email

  • allow_group_goal_archive_email_notification

When group goal is deleted, everyone in assigned to group goal will receive an email

  • allow_group_goal_delete_email_notification

When individuals comments on group goal, everyone assigned to the group goal will receive an email

  • allow_group_goal_comment_email_notification

RTF Settings

Thursday weekly email will be sent out to employees enabled with RTF -Summarizing Public RTF posts in the last 1 week. 
In order to get the Weekly newsletter, there should be a minimum of
in a week cycle
  • Email newsletter

Email is sent to users whenever they receive positive feedback

  • email_thanks

Email is sent to a manager when one of their direct reports receives public positive feedback

  • email_thanks_manager

Email is sent if someone comments on a thread one which you have already

  • commentedemail_commentthread

Email is sent to the person who received recognition saying that their post was commented on

  • email_commentThanks

Email is sent to the user when negative feedback is posted about the user

  • email_neg

RTF only MONTHLY = managers will get monthly summary emails on how much feedback they are giving to their Direct Reports

  • Feedback mgr summary

Individual RTF Settings

Allows this user to get email on RTF Posts

  • allow_receive_email

This will send a monthly email to managers which contains visuals/stats of their feedback sent to their direct reports

  • allow_manager_summary_email

Launch Darkley

This email blocker will block ALL email types, customer receives no email under any circumstance

  • https://app.launchdarkly.com/default/production/features/global-block-emails/targeting

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