1. Standard Admin (Self-Service)
Managing employee profiles, running reports, and standard admin tasks.
Existing Master Admins can grant standard Admin permissions directly inside the Reflektive app anytime—no need to contact support.
2. Master Admin (Support-Assisted)
Full control over all system settings, including performance review cycle creation.
To protect employee privacy, additional Master Admins cannot be added in-app. The request must be submitted to the Reflektive Support team.
How to Request Master Admin Access:
Send an email to support@reflektive.com.
Include explicit approval from an existing Master Admin (either sent directly by them or by CCing them on the request).
Once approved, our Support team will enable the permissions for you.