Change Management Resources

Whether you are rolling out all of Reflektive at once, or just parts of it, you'll need to get your employees familiar and trained with Reflektive. The arrival of new tools to your employees requires a proper introduction. Communication is key.

This source will help you with the process of introducing Reflektive to your employees. The following resources are very helpful in sending to your employees as you integrate Reflektive into their workstreams.

Administrator Change Management Resources

Product Area	Resource	Resource Type	Audience	Description
Admin	Change Management Overview	Change Overview	Admins	This overview of Change Management includes several best practices for launching Reflektive and driving continuous adoption of the platform.
Admin	Reflektive Training Slides	Training Slides	All Employees	This comprehensive training deck includes instructional screenshots for Reflektive's feedback, goals, reviews, and 1:1 conversations.
Admin	Log In 1-pagers	Quick Reference Guide	All Employees	This guide outlines the steps for logging into Reflektive using Google, Single Sign On, or email with native password.
Admin	Tier 1 Support FAQ (coming soon)	Other	All Employees	This guide details the steps for you and your employees to receive assistance from the Reflektive Support Team.

Recognition Change Management Resources

Product Area	Resource	Resource Type	Audience	Description
Recognition	Recognition 1-pager	Quick Reference Guide	All Employees	This brief guide will acquaint your employees with the process of giving recognition with Reflektive, and can be used with individual contributors and managers alike.
Recognition	Rewards 1-pager	Quick Reference Guide	All Employees	This guide details the steps for awarding points to others and redeeming points that you've accrued with Recognition.
Recognition	Gmail Plugin 1-pager	Quick Reference Guide	All Employees	This guide details the steps of using Feedback and 1:1 Conversations with the Gmail plugin.
Recognition	Outlook Plugin 1-pager	Quick Reference Guide	All Employees	This guide details the steps of using Feedback and 1:1 Conversations within the Outlook plugin.
Recognition	MS Teams 1-pager	Quick Reference Guide	All Employees	This guide details the steps of using Feedback and 1:1 Conversations within Microsoft Teams.
Recognition	Slack 1-pager	Quick Reference Guide	All Employees	This guide details the steps of using Feedback and 1:1 Conversations within Slack.
Recognition	Recognition Posters	Other	Admins	Use these posters to promote Recognition and Feedback when launching for the first time, or for a reengagement campaign.

Feedback Change Management Resources

Product Area	Resource	Resource Type	Audience	Description
Feedback	Feedback 1-pager IC	Quick Reference Guide	Individual Contributors	This guide details the steps by which individual contributors can request feedback from others, or run feedback cycles with their teams.
Feedback	Feedback 1-pager Manager	Quick Reference Guide	Managers	This guide details the steps by which managers can request feedback from others about their direct reports, and give feedback to others.
Feedback	Feedback Best Practices Worksheet	Best Practices	All Employees	This guide provides tips for effective feedback delivery and is applicable to both individual contributors and managers.
Feedback	Giving Constructive Feedback	Best Practices	Managers	This guide focuses exclusively on constructive feedback and coaching, making it an excellent resource for people managers.

1:1 Conversations Management Resources

Product Area	Resource	Resource Type	Audience	Description
1:1 Conversations	1:1 1-pager	Quick Reference Guide	All Employees	This guide documents how to drive more productive conversations with our 1:1 tool, including setting up conversations, adding topics, and assigning action items to employees.

Goals Change Management Resources

Product Area	Resource	Resource Type	Audience	Description
Goals	Goals 1-pager self	Quick Reference Guide	Individual Contributors	This guide details the steps by which your individual contributors can add, edit, and align their own individual goals in Reflektive.
Goals	Goals 1-pager manager	Quick Reference Guide	Managers	This guide provides instructions on how managers can add, edit, and align their own individual goals in Reflektive, or assign goals to their direct reports.
Goals	Team Goals 1-pager	Quick Reference Guide	Managers	This guide details the steps to create shared goals for a group of employees within a team.
Goals	Goals Roles and Responsibilities(Employee)	Best Practices	Individual Contributors	This resource provides individual contributors with guidance on effective goal setting, a highlights different goal methodologies.
Goals	Goals Roles and Responsibilities(Manager)	Best Practices	Managers	This resource provides managers with guidance on effective goal setting, a highlights different goal methodologies.

Check-Ins/Reviews Change Management Resources

Product Area	Resource	Resource Type	Audience	Description
Check-Ins	Check-ins 1-pager self	Quick Reference Guide	Individual Contributors	This guide details the process by which your individual contributors can complete their self check-ins using Reflektive.
Check-Ins	Check-ins 1-pager manager	Quick Reference Guide	Managers	This guide details the steps for managers completing check-ins for their direct reports.
Performance Reviews	Perf 1-pager self	Quick Reference Guide	Individual Contributors	This guide details the steps for individual contributors completing their self reviews in a performance review cycle.
Performance Reviews	Perf 1-pager manager	Quick Reference Guide	Managers	This guide details the steps for managers completing and releasing performance reviews to their direct reports.
360 Reviews	360 1-pager manager	Quick Reference Guide	Managers	This guide details the steps for managers completing and releasing 360 reviews to their direct reports, including the peer reviewer approval process.
360 Reviews	360 1-pager self	Quick Reference Guide	Individual Contributors	This guide details the steps for individual contributors completing their self reviews in a 360 review cycle, including the peer reviewer selection process.
Check-Ins	Manager Check-In Conversation Guide	Best Practices	Managers	This manager resource provides helpful tips for effective, productive check-ins with direct reports.
360 Reviews	Peer Feedback Best Practices(360)	Best Practices	Both	This resource provides guidance on providing peers with feedback, and can assist people managers and individual contributors alike.
360 Reviews	Direct Report Feedback Best Practices(360)	Best Practices	Both	This resource provides individual contributors with helpful tips on channeling different types of feedback to people managers.

People Intelligence Change Management Resources

Product Area	Resource	Resource Type	Audience	Description
People Intelligence	PI 1-pager manager	Quick Reference Guide	Individual Contributors	This guide will familiarize managers with the default dashboards and reports built into People Intelligence.