As we are building out our Feedback platform, we're making sure that we support all sorts of use cases. Join our weekly Future of Feedback course to see a live demo of the new workflows and learn more about configuration options. To learn how to use Feedback as an employee, start with this article.
We also want to give our admins the power and flexibility to give access to or restrict certain feedback workflows. Right now, our Real-Time Feedback and Feedback platforms support:
- Save-a-note / private note
- Request Feedback
Two new feedback flows are being introduced:
- Constructive unsolicited feedback (eg: anyone can give someone else constructive feedback with limited visibility, on demand)
- Constructive requests (eg: anyone can ask someone else for constructive feedback, on demand)
To toggle which flows appear, and to customize them further, go to the Feedback tab, and click on the gear icon. Then, select the flow you wish to customize. As you can see, you are able to modify 4 workflows. When you select any of them, you will be taken to the second step, which is the actual configuration step.
In this example, the admin is modifying the feedback flow for the "About Someone Else" path. You are able restrict who can receive the feedback, who can initiate the workflow, and who can see the completed feedback. Once you click Update Workflow, the changes will be in effect immediately.
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