In addition to our standard Outlook Plugin add-in with the Mac version of Outlook, Reflektive supports the Outlook Web Access (OWA) version on Mac as well.
The workflow to use this version is below:
- An OWA user signs into their OWA account.
- Additionally, the user should be logged into Outlook on their Mac.
- After you sign into OWA, click the gear icon on the top-right of the screen. Then, with the menu that pops up on the right, click on "Options".
- In Options, click on "Manage add-ins".
- Using the search back, enter "Reflektive". Click on it and then Add it.
- Restart OWA.
- When the user receives an email from any user, you will see the "R" icon under the sender's email address. Clicking it will display the add-in, allowing you to leave feedback.
- The non-OWA standard Outlook plugin also gives you a second option to access the plugin by clicking on the R "Give Feedback" button shown below.
- After they click this icon, the plug-in will load on the right-hand side, as seen below:
FAQ:
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Can we show the icon contextually?
No, the Reflektive icon will always show for the add-in once downloaded even if the user does not participate in the program or the user does not have account. However, when clicked, it will just prompt, “Who did something great?”
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What happens if I have Outlook desktop and OWA installed at the same time?
If you are using Outlook Desktop, and you click the OWA icon, both plug-ins will display at the same time.
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