How to re-enable Reflektive for Outlook

If the Reflektive for Outlook plugin was disabled by Outlook, due to decreased performance beyond a certain threshold or because it caused Outlook to crash, you should be able to enable following these steps.

• From Outlook, click File and then choose Info.
• There should be a Manage Add-Ins option toward the bottom of the screen.

• After clicking on Manage Add-Ins, you will see this.
  

• Locate Reflektive for Outlook, and click "Always enable this add-in"
• You may see the Reflektive for Outlook plug-in listed twice, please click "Always enable this add-in" for both.
  
  

If you do not see the Reflektive for Outlook plug-in listed in on this page (or do not see the Manage Add-ins option). Please use the instructions below to enable Reflektive for Outlook.

• Outlook File > Options.
• Select Add ins.
• Look for Reflektive in either the Inactive or Disabled Application Add-ins. If disabled, select Disabled Items from the Manage dropdown.
  

  
  
  

• Click the Reflektive for Outlook plug-in and click Enable.
• Restart Outlook.
• Outlook File > Options.
• Select Add-ins (Reflektive for Outlook will now show under Inactive Application Add-ins)
• Choose COM Add-ins from the Manage dropdown and click Go
• Check to enable the Reflektive for Outlook plug-in and click OK
  

• Restart Outlook.
• A restart of your machine may be required. Outlook cache's some of its plug-ins between restarts of Outlook. Restarting your computer and then launching Outlook will reload the Reflektive for Outlook plug-in.
  
  

Advanced Troubleshooting:

If you've followed these steps and Outlook continues to get disabled, or doesn't re-enable, please follow these steps. It is highly recommended you have your organization's IT professionals guide you through these steps:

• Quit Outlook and uninstall the “Reflektive for Outlook” plugin from Control Panel(Add/Remove Programs, or Programs and Features depending on your Windows version).
• Open the registry (run regedit.exe)
• Navigate to the key HKEY_CURRENT_USER\Software\Microsoft\Office\16.0\Outlook\Resiliency (You may need to change 16.0 to another number based on your version of Office.  15.0 for Outlook 2013, 14.0 for Outlook 2010, 13.0 for Outlook 2007, etc.)
• Remove the REG_BINARY keys found in DisabledItems and CrashingAddinList
• Navigate to HKEY_CURRENT_USER\Software\Microsoft\Office\Outlook\Addins
• Remove the ReflektiveOutlookPlugin key
• Reinstall the Reflektive plugin for Outlook and then open Outlook and see if it is enabled on the calendar tab.