{"article":{"id":58239865321241,"url":"https://reflektive.zendesk.com/api/v2/help_center/en-us/articles/58239865321241.json","html_url":"https://support.reflektive.com/hc/en-us/articles/58239865321241-BambooHR-Syncing-Your-Employee-Data-with-Reflektive","author_id":902673952143,"comments_disabled":false,"draft":false,"promoted":false,"position":8,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":58239562061081,"created_at":"2026-05-24T13:47:03Z","updated_at":"2026-05-24T13:47:03Z","name":"BambooHR - Syncing Your Employee Data with Reflektive","title":"BambooHR - Syncing Your Employee Data with Reflektive","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-05-24T13:47:03Z","user_segment_id":null,"permission_group_id":317186,"content_tag_ids":[],"label_names":[],"body":"<div class=\"screensteps-document\" data-controller=\"article\" id=\"screensteps-webpost-1714293\" data-ss-edit-in-web-url=\"https://bridgeapp.screenstepslive.com/admin/v2/article-editor/1714293\" data-ss-view-in-admin-url=\"https://bridgeapp.screenstepslive.com/admin/v2/sites/24820/all-articles?showArticle=1714293\" data-ss-edit-in-desktop-url=\"screensteps://bridgeapp.screenstepslive.com/open/s/24820/m/118989/a/1714293\" data-role=\"steps-container\" data-ss-article-type=\"article\">\n<template id=\"article_translations\" data-translation-clipboard-copy=\"Click to copy\" data-translation-clipboard-copied=\"Copied to clipboard!\">\n</template>\n\n\n    <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_4616364F-AAEC-490B-B2CE-ED8AEAABBA95\" class=\"text-block-content\">\n    <p>The BambooHR integration within Reflektive allows us to keep your employee data fully up-to-date with your records in BambooHR. Information such as employee name, title, manager, and active status, and more can be effortlessly kept in sync once you integrate BambooHR with Reflektive. </p>\n  </div>\n</div>\n\n      <div class=\"step screensteps-section screensteps-depth-1\" id=\"step-1-generate-a-bamboohr-api-key\" data-step-uuid=\"CEA8188A-49F6-4DF8-93D1-D9268C5DAACA\">\n    <h2 id=\"step-1-generate-a-bamboohr-api-key\" class=\"step-title screensteps-heading\">Step 1: Generate a BambooHR API Key</h2>\n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_A7C37523-1B17-4242-98C3-461FD01047DA\" class=\"text-block-content\">\n    <p>In BambooHR, the group permissions of the user associated with the API Key will determine which employee information Reflektive will be able to access.<br><br> In order to sync with Reflektive, the BambooHR user must have read access to the following employee information:</p>\n  </div>\n</div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_19E9C4C5-8BCC-497B-A7DA-A974C4246D28\" class=\"text-block-content\">\n    <ul>\n<li>id</li>\n<li>employeeNumber</li>\n<li>firstName or preferredName</li>\n<li>lastName</li>\n<li>bestEmail or workEmail or homeEmail</li>\n<li>supervisorEid</li>\n<li>status</li>\n<li>hireDate</li>\n</ul>\n\n  </div>\n</div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_3E7EA81F-95C9-48F0-AA77-BA6D519B401A\" class=\"text-block-content\">\n    <p>We will also attempt to sync the following information to Reflektive if it is available:</p>\n  </div>\n</div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_BCDBDDF5-657C-4B63-9057-73A16F1FD408\" class=\"text-block-content\">\n    <ul>\n<li>photoUrl</li>\n<li>jobTitle</li>\n<li>department</li>\n<li>location</li>\n<li>gender</li>\n</ul>\n\n  </div>\n</div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_A2705217-770C-42B7-A010-47553A6FF55E\" class=\"text-block-content\">\n    <p>Access to this information is usually available through a BambooHR account with Admin permissions. To generate an API key, log in with a BambooHR Admin account, click the avatar (or placeholder) in the upper right hand corner of any page to get to the underlying menu. Click on the \"API Keys\" option in that menu.</p>\n  </div>\n</div>\n \n        <div class=\"image screensteps-image\">\n      <a href=\"https://media.screensteps.com/image_assets/assets/007/728/352/original/03_syncing.png\" class=\"screensteps-image-zoom\">\n        <img src=\"https://support.reflektive.com/hc/article_attachments/58239865174297\" srcset=\"\" alt=\"\" height=\"396\" width=\"855\">\n      </a>\n  </div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_0AA31229-3643-4458-B6EF-FECED6BDBD67\" class=\"text-block-content\">\n    <p>Within the API Key screen, you will see a button in the top right called “Add a New Key”. Click that button to generate a new API Key.</p>\n  </div>\n</div>\n \n        <div class=\"image screensteps-image\">\n      <a href=\"https://media.screensteps.com/image_assets/assets/007/728/353/original/04_syncing.png\" class=\"screensteps-image-zoom\">\n        <img src=\"https://support.reflektive.com/hc/article_attachments/58239865211161\" srcset=\"\" alt=\"\" height=\"285\" width=\"855\">\n      </a>\n  </div>\n \n  </div>\n\n      <div class=\"step screensteps-section screensteps-depth-1\" id=\"step-2-company-name-and-url\" data-step-uuid=\"F0E2BCE9-B8BF-4F50-8863-509AAE21A5C8\">\n    <h2 id=\"step-2-company-name-and-url\" class=\"step-title screensteps-heading\">Step 2 - Company Name and URL</h2>\n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_53A3AD7C-09F7-46EF-B745-8A69CC854A8B\" class=\"text-block-content\">\n    <p>Within BambooHR, click on the Settings button in the top right area. Once the settings page, loads, you should be able to find the CompanyName and URL under “Account info” in the third panel from the right.</p>\n  </div>\n</div>\n \n        <div class=\"image screensteps-image\">\n      <a href=\"https://media.screensteps.com/image_assets/assets/007/728/354/original/05_syncing.png\" class=\"screensteps-image-zoom\">\n        <img src=\"https://support.reflektive.com/hc/article_attachments/58239910003097\" srcset=\"\" alt=\"\" height=\"389\" width=\"855\">\n      </a>\n  </div>\n \n  </div>\n\n      <div class=\"step screensteps-section screensteps-depth-1\" id=\"step-3-send-company-url-and-api-key\" data-step-uuid=\"5AE5E8CC-A20A-41A3-A8D9-4B813E4C0431\">\n    <h2 id=\"step-3-send-company-url-and-api-key\" class=\"step-title screensteps-heading\">Step 3 - Send Company URL and API Key</h2>\n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_BB4D440A-4283-4FC5-8170-3547283A16AB\" class=\"text-block-content\">\n    <p>Once you’ve retrieved your company name, url, and API key, forward these to your Customer Success Manager. And that's it! We will attempt to sync fields daily from that point forward.</p>\n  </div>\n</div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_AD51CF9A-2A18-4EA9-A515-36A38F290686\" class=\"text-block-content\">\n    <p><strong>What data can BambooHR customers see in Reflektive?</strong></p>\n  </div>\n</div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_33580E6F-8D8B-4B4A-B3DD-65C25B32147F\" class=\"text-block-content\">\n    <ul>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">User_login (Employee sign-on email address) </span></li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">User_name </span></li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">Preferred_name (overrides display and reported name in Reflektive) </span></li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">Manager_login (e-mail of Direct Manager)</span></li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">User_title </span></li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">User_department </span></li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">Gender (If provided, for diversity reporting) </span></li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">Location (optional, Employee information)  </span></li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">Hire_date </span></li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">External_uuid (unique identifier from HRIS, aka EmployeeID)</span></li>\n<li style=\"font-weight:400;\"><span style=\"font-weight:400;\">Avatar_file_name (Employee profile photo)  </span></li>\n</ul>\n\n  </div>\n</div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_3F2B8E1A-947B-43D8-9091-DA1FBFBB7BCA\" class=\"text-block-content\">\n    <p><strong>*Note* - Custom Fields are currently NOT supported.</strong></p>\n  </div>\n</div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_430485C9-EE1A-4BDF-AA67-46DCF18213D0\" class=\"text-block-content\">\n    <ul>\n<li><span style=\"font-weight:400;\">*special note* Secondary_manager_logins (email of assigned Secondary Manager) requires a manual import; you will have to send Reflektive a .csv file with them to be added.</span></li>\n</ul>\n\n  </div>\n</div>\n \n  </div>\n\n      <div class=\"step screensteps-section screensteps-depth-1\" id=\"what-does-the-data-look-like-in-people-intelligence\" data-step-uuid=\"AE807898-CAB8-4E18-B240-605CC62628A0\">\n    <h2 id=\"what-does-the-data-look-like-in-people-intelligence\" class=\"step-title screensteps-heading\">What Does the Data Look Like in People Intelligence?</h2>\n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_A360ABF8-DCFC-4F55-BE50-7B2113B1849A\" class=\"text-block-content\">\n    <p>Below are some examples of what an HR Admin's visual dashboard could look like with some data pulled directly from BambooHR: </p>\n  </div>\n</div>\n \n        <div class=\"image screensteps-image\">\n      <a href=\"https://media.screensteps.com/image_assets/assets/007/728/355/original/analytics_2.png\" class=\"screensteps-image-zoom\">\n        <img src=\"https://support.reflektive.com/hc/article_attachments/58239873368345\" srcset=\"\" alt=\"\" height=\"429\" width=\"855\">\n      </a>\n  </div>\n \n  </div>\n\n\n\n</div>"}}