{"article":{"id":58239670572953,"url":"https://reflektive.zendesk.com/api/v2/help_center/en-us/articles/58239670572953.json","html_url":"https://support.reflektive.com/hc/en-us/articles/58239670572953-How-to-Complete-a-Performance-Review-for-My-Team","author_id":902673952143,"comments_disabled":false,"draft":false,"promoted":false,"position":3,"vote_sum":0,"vote_count":0,"upvote_count":0,"downvote_count":0,"section_id":58105678090905,"created_at":"2026-05-24T13:34:12Z","updated_at":"2026-05-24T13:34:12Z","name":"How-to Complete a Performance Review for My Team","title":"How-to Complete a Performance Review for My Team","source_locale":"en-us","locale":"en-us","outdated":false,"outdated_locales":[],"edited_at":"2026-05-24T13:34:12Z","user_segment_id":null,"permission_group_id":317186,"content_tag_ids":[],"label_names":[],"body":"<div class=\"screensteps-document\" data-controller=\"article\" id=\"screensteps-webpost-1714330\" data-ss-edit-in-web-url=\"https://bridgeapp.screenstepslive.com/admin/v2/article-editor/1714330\" data-ss-view-in-admin-url=\"https://bridgeapp.screenstepslive.com/admin/v2/sites/24820/all-articles?showArticle=1714330\" data-ss-edit-in-desktop-url=\"screensteps://bridgeapp.screenstepslive.com/open/s/24820/m/118990/a/1714330\" data-role=\"steps-container\" data-ss-article-type=\"article\">\n<template id=\"article_translations\" data-translation-clipboard-copy=\"Click to copy\" data-translation-clipboard-copied=\"Copied to clipboard!\">\n</template>\n\n\n      <div class=\"step screensteps-section screensteps-depth-1\" id=\"step-1-write-reviews\" data-step-uuid=\"158C17EC-142A-49C0-8F77-27D9160DB480\">\n    <h2 id=\"step-1-write-reviews\" class=\"step-title screensteps-heading\">Step 1: Write Reviews</h2>\n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_C2E46AA8-DC88-49F3-B8A8-F829584CB0D0\" class=\"text-block-content\">\n    <p>After you click on \"<strong>Review</strong>,\" you'll see a survey form with questions that managers have to answer.</p>\n  </div>\n</div>\n \n        <div class=\"image screensteps-image\">\n      <a href=\"https://media.screensteps.com/image_assets/assets/007/535/273/original/01_performance.png\" class=\"screensteps-image-zoom\">\n        <img src=\"https://support.reflektive.com/hc/article_attachments/58239695781785\" srcset=\"\" alt=\"\" height=\"584\" width=\"855\">\n      </a>\n  </div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_EDC655B3-457B-4A7D-9718-B79CD223FF9C\" class=\"text-block-content\">\n    <p>If you and your employee are answering the same questions, you'll be able to view your employee's self-assessment as you write your manager assessment in the survey form. </p>\n  </div>\n</div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_88F7A3B2-E622-49D3-8F25-7C6AA9D6A44B\" class=\"text-block-content\">\n    <p><br>When you click on <strong>\"Submit,\"</strong> your manager review will be marked completed, however, you still need to share the review report with your employee. Note that the questions in your employee's survey form may be different from the questions in your survey form, so it's recommended that you view their review form before you finish writing your manager review. </p>\n  </div>\n</div>\n \n        <div class=\"image screensteps-image\">\n      <a href=\"https://media.screensteps.com/image_assets/assets/007/535/274/original/surveyform.png\" class=\"screensteps-image-zoom\">\n        <img src=\"https://support.reflektive.com/hc/article_attachments/58239723597721\" srcset=\"\" alt=\"\" height=\"596\" width=\"855\">\n      </a>\n  </div>\n \n  </div>\n\n      <div class=\"step screensteps-section screensteps-depth-1\" id=\"step-2-deliver-reports\" data-step-uuid=\"F1C4FA35-20F6-498D-AA61-D205274DBDB5\">\n    <h2 id=\"step-2-deliver-reports\" class=\"step-title screensteps-heading\">Step 2: Deliver Reports</h2>\n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_3CDB4F46-29F7-4B9A-BA09-76A406BBA3F2\" class=\"text-block-content\">\n    <p><span class=\"wysiwyg-underline\"><strong>To deliver the completed review report to your direct report after your conversation:</strong></span></p>\n  </div>\n</div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_3B6D96CA-C6E9-4F7D-B0E0-ACB9547EDF8E\" class=\"text-block-content\">\n    <ol>\n<li>Go to \"Deliver Reports\"</li>\n<li>Click on \"View and Deliver\"</li>\n<li>Read the review a final time</li>\n<li>Click \"Preview And Release\"</li>\n<li>Click \"Complete &amp; Release\"</li>\n</ol>\n\n  </div>\n</div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_66C39408-2493-43BD-8534-64F50F8B0A1E\" class=\"text-block-content\">\n    <p><span class=\"wysiwyg-underline\"><strong>Detailed workflow:</strong></span></p>\n  </div>\n</div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_8CE2ECC5-85C9-470B-964C-F30BCFD49739\" class=\"text-block-content\">\n    <p>In \"Deliver Reports\" you'll be able to:</p>\n  </div>\n</div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_C5070C56-14C9-4508-9116-CCEC25858F53\" class=\"text-block-content\">\n    <ul>\n<li>Identify which direct report finished their assessment</li>\n<li>Look over the complete review report from a manager and an employee's point of view</li>\n<li>Deliver the review electronically to your employee</li>\n</ul>\n\n  </div>\n</div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_FBE45791-50F7-4653-A11F-452D51E3B0A6\" class=\"text-block-content\">\n    <p>Click <strong>\"View and Deliver\"</strong> to see the Review Report from the manager's perspective. Use the \"Viewing Report as:\" toggle to switch between the manager view and the employee's view. </p>\n  </div>\n</div>\n \n        <div class=\"image screensteps-image\">\n      <a href=\"https://media.screensteps.com/image_assets/assets/007/535/275/original/03_performance.png\" class=\"screensteps-image-zoom\">\n        <img src=\"https://support.reflektive.com/hc/article_attachments/58239662967961\" srcset=\"\" alt=\"\" height=\"576\" width=\"855\">\n      </a>\n  </div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_86FA5D08-AFA6-4ACC-AE69-80F8C4F29BC7\" class=\"text-block-content\">\n    <p>You'll also be able to navigate the following subsections:</p>\n  </div>\n</div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_9780DEDC-ECA5-47E6-971B-ED9910C22C74\" class=\"text-block-content\">\n    <ul>\n<li>Question Breakdown (breakdown by each question)</li>\n<li>Overall Summary (high level summary of each section)</li>\n<li>Competencies (response distribution of each section)</li>\n</ul>\n\n  </div>\n</div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_DC5F5E9F-4675-48E6-B2C5-EB8C69DF33C9\" class=\"text-block-content\">\n    <p>Pending on your company's underlying settings, you may only see some of these subsections. </p>\n  </div>\n</div>\n \n      <div class=\"screensteps-table\">\n  <table style=\"width:100%;\"><tbody>\n<tr>\n<td>\n<p></p>\n<p>Also, for Question Breakdown, you as a manager have the ability to hide/unhide comments make it to the final delivered report by hovering over comments and clicking on the hide/unhide link.<br></p>\n<p> </p>\n</td>\n</tr>\n<tr>\n<td></td>\n</tr>\n<tr>\n<td></td>\n</tr>\n</tbody></table>\n\n</div>\n \n      <div class=\"step-instructions screensteps-textblock\">\n  <div id=\"text-content_F2AD17E1-5F60-49A1-9248-BA5C1AC880B8\" class=\"text-block-content\">\n    <p><strong>Recommendation:</strong> view all sections of the review and have a review conversation before releasing the final review report to your direct report!</p>\n  </div>\n</div>\n \n  </div>\n\n\n\n</div>"}}